Launched: Box for iOS 4.2.4

Box Employee

This most recent update has solved various customer facing bugs and include various enhancements and stability improvements!

  • Previously, comments entered using some keyboards would result in duplicated characters after an @-mentioned username. Users who upgrade should not see this issue any longer.
  • Secondly, Trash, untrash and delete operations are now supported in the Files app!
  • Lastly, we have added the ability to preview photos taken in the new High Efficiency Image File Format
First-time Contributor

I am having issues with collaborators that upload pictures from their iPhone.

This is what I see when I try to open the file.


BoxiPhone.pngHow do I fix this?

Community Manager

Hi @DianaB,

This would be something our Box Support team would like to investigate with you and will require specific account information. If so, you should contact Box Support to help you directly.