Coming Soon: Apple iOS 11 Files app support

Box Employee

The new Files app is a way for Apple users to manage their content no matter where files are stored (Box, iCloud, on device, etc.). Box is delivering a seamless integration with the new Files app to enhance the file management experience across iOS and make it incredibly easy for customers to access their Box content from any iOS device! We are excited to bring this to our user's soon! For more information, check out our blog post!

Comments
Occasional Contributor

Thank you but it does not work I.e. not possible to upload/attach files from Box to mails or websites. 

 

Box Employee

Hello, 

 

Thank you for reaching out. 

 

Can you please submit a Support case with our User Services team so we may have an agent take a closer look at the behavior you are seeing? 

 

Best,

 

Rory

Box User Services

Occasional Visitor

Hi but I’m having problems using the standard Box app on iOS as well as accessing my Box files from the Files app. The Box app itself keeps crashing. For reference I have the unlimited storage account since I am affiliated with the University of Arkansas.

Community Manager

Hi @Sadek and others,

 

If you have any trouble accessing Box through the Files App for iOS, please submit a case with us here:

https://community.box.com/t5/Contact-Support/ct-p/BoxSupport