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Regular Visitor
Posts: 1

I lost all data

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Box Certified Professional
Posts: 1,184

Re: I lost all data

I'm afraid you'll need to supply more information than that if you'd like any meaningful assistance.



Indiana University
University Information Technology Services
2709 E. Tenth Street Bloomington, IN 47408
New Contributor
Posts: 2

Re: I lost all data

This is a very urgent request.  My client file data has disappeared from entirely.  Please help, you need to call me directly at***phone number removed for privacy***.  

Community Manager
Posts: 2,141

Re: I lost all data

Hi @Baurjan,


Thanks for your post and question!

Have you already checked out this article for further troubleshooting steps?

This would be something our Box Support team would like to investigate with you and will require specific account information. If so, you should contact Box Support to help you directly.