Box Edit Opens My File with the Wrong Desktop Program

 Box Edit opens files from Box.com according to the default program set on your computer. Box Edit downloads the file, reads the settings that your computer has in place for that file type and then launches the appropriate program.

 

If Box Edit is opening files in the wrong program for you, please follow the steps below to make sure that you have the correct program defaults set for you computer:

 

If you are still experiencing this issue with the correct default program set, this may be something to check with our support team after you collect your Box Edit logs from your device.

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Last update:
‎01-17-2018 10:26 AM
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