Box Drive Installation Conflict With Box Sync

Box Drive and Box Sync are two of our tools that make accessing and working with your content much easier, but unfortunately they cannot coexist on the same computer.

If you previously were a Box Sync user and the application is still installed on your machine, you will receive the following error when you try to install Box Drive:

We noticed you have Box Sync installed.


There are known issues with having both Box Sync and Box Drive on your machine. This is not a supported configuration. Please quit Box Sync before installing and running Box Drive.


Would you like to continue with your Box Drive installation?


Box Drive and Box Sync should not be installed on the same computer simultaneously. If you would like to proceed with installing Box Drive, please first uninstall Box Sync.

Version history
Revision #:
1 of 1
Last update:
‎07-11-2017 02:20 PM
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