Mac Specific Known Issues for Box Drive

 The following are known limitations for Box Drive on Apple Mac computers:

 

  • Do not run Box Sync and Box Drive at the same time
  • Unexpected growl notification is displayed on login when user installs latest Box Drive version after uninstalling previous version.
  • Box Drive does not support Mac package files
  • We recommend using the native Archive Utility to unzip files. Applications like 7zip have not been tested and may produce errors. 
  • Dragging and dropping files into the Box Drive folder will copy the file into Box Drive, not move it. The file will still be available in its original location.
  • Icon overlays might not be visible if Box Drive is installed alongside Box Sync. Go to System Preferences > Extensions > uncheck and check the Finder checkbox under "Box" (see screenshot below)

bd_known_issues_1.png

 

Version history
Revision #:
5 of 5
Last update:
‎10-02-2017 12:14 PM
Updated by: