Box Community News - Page 2

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Hi everyone!

 

It's about that time again – our Box Community Terms of Service were starting to show their age, so we've given them a refresh to keep pace with our community's needs. You can always find the current Community Terms of Service here for review: https://community.box.com/t5/About-the-Box-Community/Box-Community-Terms-of-Service/ta-p/26107

 

Some highlights include:

  • Updated the Purpose to better reflect how our community is used today.
  • Updated the Guidelines section to cover communications from Box employees, "bumping", and removed some redundant language, etc.
  • Updated the contact information in multiple places to make sure any issues or questions get to the right people.
  • Added a section on "feedback and submissions" to cover those types of content.
  • And generally updated any legalese to adhere to Box standards in use elsewhere.

 

Along with our Member Guidelines, our community terms of service are an important part of the how we set expectations on the community and keep this space a friendly and productive environment for all our members. Please take a moment to review them now and understand the changes. If you have any questions please contact a member of the community team via private message or via community@box.com for assistance.

 

Thanks to everyone who follows our terms of service and our guidelines, and helps make the Box Community a welcoming place for all our members!

 

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Wow August already! Time flies by when you're having fun, taking a vacation, or... when you're getting ready for BoxWorks later this month! If you have not already, sign up for the free Expo Pass and register for BoxWorks here!

 

Onto the forums! Here are your top members for July 2018!

 

  • @BobFlynn-IU had 7 replies, 13 kudos received, and 1 accepted solution.
  • @viveku had 5 replies, 5 kudos received, and 1 accepted solution.
  • @mpebley had 4 replies, 5 kudos received, and a great solution helping everyone with macOS 10.14 questions.

Check out their answers and other discussion in the All Forums page, and remember to give our members props with the Kudos and Accepted Solutions features!

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Happy summer everyone! Where did you go recently for vacation? Some of us went to Japan while yours truly is currently on a beach in Mexico, but regardless where you are, hope you are enjoying the sunshine! Again, remember to register and sign up for BoxWorks 2018! August 28 is just around the corner and don't miss out on all the exciting events!

 

We had some new folks participate in the new forums, so here are your Top Community Members for June!

 

  • ramon_schouten had 9 replies, 1 kudos received, and 1 accepted solution
  • dkadia had 7 replies, 0 kudos received, and 2 accepted solution.
  • @KurtBaker helped others with 5 posts, 8 kudos received, and 1 accepted solution.

Check out their answers and other discussion in the All Forums page, and remember to give our members props with the Kudos and Accepted Solutions features!

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Hello everyone!

 

Some new features are now available on the Community regarding your account:

  • You can now download your content and personal information for personal reference and use.
  • You now have the ability to remove your personal data from the Box Community and close your account.

 

You can navigate to your Settings tab underneath the Personal section to see the option below to download your info under Personal Information. 

Screen Shot 2018-05-31 at 2.16.19 PM.png

On the far right of the Personal Tab, you'll see the option to "Close Account" with the following prompt and button below:

Screen Shot 2018-05-31 at 2.16.28 PM.png

 

If you have any questions, let us know!

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Summer is here! Get your sunglasses on, enjoy the weather (hopefully not too hot), and enjoy the summer with us. We have some big events coming soon, including BoxWorks 2018 in August. Never too early too start thinking about it!

 

May was a great month with a new community structure launch. Here are your Top Community Members for May! Please give props to these folks for helping others!

 

  • @Rob_Parrish was our new leader with 27 replies, 20 kudos received, and 1 accepted solution
  • @BobFlynn-IU also had 17 replies, 22 kudos received, and 1 accepted solution.
  • @KurtBaker helped others with 8 posts, 8 kudos received, and 1 accepted solution.

Check out their answers and other discussion in the All Forums page, and remember to give our members props with the Kudos and Accepted Solutions features!

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Notice anything different?

After many moves and changes, the new Community structure is launched!

 
Check out all the new changes we've made below:
 
  1. Access all of our getting started essentials, products, and resources in the dropdown menu at the top!
  2. View content in an organized slide out menu that expands to reveal child content.
  3. Our category pages have redesigned category cards with resizable images and content. View all related product content in the list below, including troubleshooting content and how to guides for each feature!
 
Screen Shot 2018-05-16 at 9.28.05 PM.png
Screen Shot 2018-05-16 at 10.05.58 PM.png

 

Screen Shot 2018-05-16 at 9.18.29 PM.png

 

If you see anything out of place, catch something missing, or have feedback, please let us know! We are continuing to clean up after the launch, so appreciate your patience!
 

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Yes! The launch is finally here and if you're seeing any odd changes at this time, do not fret, it's just the new changes being implemented during this time.

 

If you have any questions and are curious, comment below! Otherwise we'll provide a follow up to indicate when the new structure launch is finally complete!

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Hi everyone,

 
 
The structure launch will be happening next week! For all the details, check out the original announcement here. 
We're excited to share the new navigation features and content for you to access all the Community resources.
 
Stay tuned as we will announce when the launch date will be next week!

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April showers lead to May flowers, and may the fourth be with you! It's gonna be May! Too many puns to be had, but there is never enough thanks we can share with the top community members.

 

April was a great month, as we finish our quarter with exciting product launches and new Community changes coming. Here are your Top Community Members for April! Please give props to these folks for helping others!

 

  • @BobFlynn-IU led as always with 73 replies, 39 kudos received, and 7 accepted solutions!
  • @Rob_Parrish was helping out folks with 22 replies, 7 kudos received, and 1 accepted solution!
  • @AFrench asks a lot of great questions with 12 posts, 4 kudos received, and more ideas in the How to Forum. 

Check out their answers, and remember to give our members props with the Kudos and Accepted Solutions features!

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Hi everyone,

 
We are getting closer to launch and we have some exciting changes coming soon!
 
  • Our new product oriented structure is in place to organize all content. 
  • We have a few new UI changes that will help you navigate and find content easier, one click away.
Screen Shot 2018-05-03 at 2.06.37 PM.png 
 
Stay tuned in the next couple of weeks for mid May, as we will announce our launch date with our new changes for the Community! More info to come and thanks again for your patience!

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Hello everyone!

 

Tonight (5/1) at midnight, Box Community will be undergoing maintenance and the site may be down periodically between midnight and 4 am PST. 

 

We are making an update to the back-end configuration of the community platform. This change will allow us to have a better ticket submission workflow on our end to handle your requests. 

 

Appreciate your patience!

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Hello everyone!

 

Tonight (4/19) at midnight, Box Community will be undergoing maintenance and the site may be down for a short period of time (~5 minutes). We will provide an update once the maintenance window is over.

 

We are making a minor update to the back-end configuration of the community platform. This change will allow us to better manage some dynamic content areas of the site.

 

Appreciate your patience!

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