Every week, we will be casting the spotlight on the important things in the Community for members to view! From blog posts, use cases, and forum threads, subscribe and stay tuned for the latest content!
Here's what's been happening lately in the Community!
Box wants you to share your story about how you use Box with a video testimony! Check out Scott's announcement here for more information and next steps!
See how a private school's IT manager set up their folder structure to allow school employees to securely collaborate with one another. Read more...
Were you having difficulty with Box Edit recently with an error, "Failed to Validate the File Download"?
Other members shared their issue and troubleshooting, so check out this helpful thread from last week for the fixes and next steps. Thanks to everyone who participated and helped out!
Check out these stories and posts and stay tuned for next week's Spotlight post!
At Box, we have an obsessive focus on customer experience, and we want to hear from you!
Your video story will be seen by Box Product Managers, Engineers and Executive Staff, so grab the spotlight and…
Sharing your story is easy
Record a 1 minute video of yourself (selfie video is perfect!) and answer these 3 questions:
When your video is completed, go here to upload your video.
That's it. We'll make sure your story is seen and heard across the Box organization, by the people who want to make Box better for you.
Thank you for helping us become a better Box!
Note: videos will not be used for marketing purposes. Your stories will stay inside Box, and we won't share them or your information with anyone publicly.
April is in the books, and while we made major changes to the community, we also had a lot of great members participate in the forums.
Congrat to everyone below for your help in the Community!
Check out all the great answers and post these members shared this month and get active in our new forums mentioned above! Thanks for joining the Community!
Thank you everyone for your patience!
We have our new community structure in place, and we hope that this will help you find what you need!
Thanks to all the community members who shared their feedback in building out this new structure.
More changes to the Community are planned, including a new redesign, so if you have any requests or feedback, please post it and share with our team!
We've received some reports of members receiving far too many subscription emails from the community during our moves today. My apologies for flooding your inboxes!
While the good news is that subscriptions are working after the move, the bad news appears to be that the subscriptions are working during the move - subscription emails were triggered to let you know the posts were moved (presumably so you can update your subscription if needed). Since there were a lot of moves, there were a lot of emails.
We didn't learn about this until the moves were done, unfortunately, so I'm sorry that we did not provide advance notice of this or better mitigate for it. Now that our changes are finishing up you should stop receiving these extra subscription notices soon (there may still be a few bouncing around between email servers somewhere).
But please let us know if you see any more issues as a result of the changes we made today. And let us know if you have any feedback on the changes as well!
Noticed anything different?
Today, we are launching our new community structure, so please pardon our dust during this move!
We hope this change will improve your experience and ability to find what you need, so check it out!
Here are a few last minute changes we made based on the feedback provided by your fellow community members.
Learn about the previous changes in this announcement here!
While you're at it:
What about my old subscriptions and bookmarks?
Your links on moved content will redirect to the new location. If you have any broken links or error messages, please let us know!
We will be making more changes and new designs in coming projects, so stay tuned and thanks for participating in the Community today!
On Tuesday 4/25, we will be changing the layout of our current community to the new structure!
We hope this change will improve your experience and ability to find what you need. Here are some important things to know:
What about my old subscriptions and bookmarks?
Thanks everyone for your attention and if you have any questions or want to provide feedback, let us know by commenting below!
Box is a powerful platform, capable of delivering on the promise of cloud content management in organizations both large and small. But technology is only a piece of the puzzle - the real value is in how Box is applied to solve problems by businesses and teams around the world.
Enter the Box Use Case Library - our place to capture and share these stories with the Box Community!
Our mission is to seek out all the ways our customers have put Box into action, and share them here in a single place. Here's a peek at the latest stories we've posted:
New stories will be added to the Box Use Case Library every week, so be sure to subscribe to find out more!
And we want to hear what you think:
We believe the Box Use Case Library will grow and become the premier resource for learning about the art of the possible with Box. Looking forward to sharing more with the community in the days to come!
Questions or comments? We love 'em! Post your thoughts below!
Can you believe that we are 4 months into 2017? As time flies, we've decided to give props to our top members every month for helping all of us in the community!
In the month of March, we've had some amazing Box Commmunity members who got major kudos from other people! Congrats to everyone below and thank you!
Check out all their great answers, and we look forward to highlighting new members in April!
We are excited to have our first Box "Ask the Experts" session here on our community this Friday, and we welcome you to participate!
From 9 am to 2 pm PST on Friday, we will have our Box specialists answer any question that you may have in the Box Training Forum! Post a new topic by clicking the New Message button and an expert will respond!
We are excited to see your different use cases and questions, so we welcome you to join us tomorrow for this expert session!
If you would like to participate, please register for a Community account and remember to adhere to the community guidelines! Otherwise, look forward to having you join us on Friday!
After hearing member feedback, we have created a separate blog for Product Release Notes to help users subscribe to the specific updates they need! Like the Box Product News blog, you can filter articles by using product labels.
As a reminder, we recently announced the new Product News blog where you can stay up to date on the latest launches and announcements!
Please subscribe to the Product Release Notes blog to stay up to date on latest releases.
Instructions for subscribing to community content are here!
Today, we are excited to introduce the Product News blog! This new blog will replace our previous Product News articles and consolidate all product information and latest announcements for easier viewing and sorting.
We believe this change will:
However, this change will mean that any old subscriptions in Product News will no longer be updated. To keep up to date on current announcements, please subscribe to the Product News blog directly. You can find instructions for subscribing to community content here.
And don't worry - our old knowledgebase articles from 2016 and 2015 will still be available in the archived section for your reference!
Let us know if you have feedback in the comments below, and feel free to post in the suggestions forum in Getting Started section!
Over the holidays, we've added some new features to help your experience with the forums!
1. Search before post suggestions on new topics in all forums!
When posting in the forums, as you type in the subject, you will now see suggestions of related articles to your topic. Check out those suggestions to see if the answer has already been posted in the forum or in another help article!
2. New layout for posting images and editing; insert images now through URL!
You'll see a new layout when inserting image with options of uploading photos by dragging files or using a URL. You can now use a Box direct shared link to images from your Box account!
Be sure to check out the edit features by clicking the pencil in the top right corner of the image and you can quickly align or edit your photos. Images from your profile album will be available as well and you can easily resize your photos and have them inline with your text!
3. Preview images in a full screen view!
Clicking on an image within a post will prompt a full screen with the options to kudos and view with the user's profile! View the publishing history as well as the other user's helpful images.
Check out these changes and let us know if you have any other ideas or feedback! More changes to come, but happy posting!
Happy holidays and a Happy New Year to you as well! I hope you've had time to relax and enjoy with others as 2016 winds down. We've had new Box products, a new community team, and now a new year!
Before we move onto 2017, let's recap some of the highlights of the Community!
We've also had some amazing Box community members who got major kudos from other people!
Thank you to everyone for your time in the Community and we look forward more exciting things in the new year. Until then, see you in 2017!
I'm Howard, and I'm your community manager! I'm here to help you be successful in the community, so look for our posts in this blog for community updates, new features, and more!
While you explore the community,
Thanks again everyone for your participation and we are excited to learn more about your experience with Box!
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