New Community Structure Changes!

Community Manager

Hi everyone,


On Tuesday 4/25, we will be changing the layout of our current community to the new structure! 

We hope this change will improve your experience and ability to find what you need. Here are some important things to know:


What's changing?


Global community changes:


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  • New categories for clear navigation: Solve, Learn, & Connect
  • New Contact Support option in the header
  • Box site status icon on every page. 


Solve Page:


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  • Help forum has been renamed to Troubleshooting forum
  • Troubleshooting Articles and Guides will have KB content that focuses on supporting errors/issues.


Learn page


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  • Box University link will be highlighted at the top, along with it's own section link to training videos and the Box Education team blog
  • New Use Case Library – explore and share different Box use stories
  • Admin Forum has been moved and renamed to Best Practice Discussions
  • The Product News Blog has been moved here with the same launch news and statuses


Connect Page


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  • User Groups will be consolidated and rebooted here
  • Network with other members online in Community Connections
  • Subscribe to the User Groups Blog for upcoming events in your area


What about my old subscriptions and bookmarks?

  • Links on moved content will redirect to the new location. If you have any broken links or error messages, please let us know!


Thanks everyone for your attention and if you have any questions or want to provide feedback, let us know by commenting below!