In Progress: Box Tools v4 Auto-Update

Community Manager

Box Tools v4 will begin to auto-update to existing users starting today with the target of being fully deployed to all users by Thursday, April 12th. The update will be applied incrementally across the Box user base. 


If you're using an earlier version of Box Tools, there is nothing you need to do; all Box Tools users will get this update automatically. If you wish to deploy Box Tools v4 to all of your users in advance of the update, you can download the installers here. Please ensure that your environment complies with the new system requirements to ensure a seamless user experience during the update and review the known limitations associated with Box Tools

Box Certified Professional

Does this version that is being pushed out today have the fix for Salesforce integrations? That's a pretty critical integration for us and the workarounds are not a solution. If not, when can we expect this issue to be resolved? 

Box Certified Professional
Box Certified Professional

Will this update solve the single file collaboration edit issue?

New Contributor

This comment box is useless, you will never see two way communication. None will be ready to reply your question here. 

Box Employee

@kaustin754: Chrome/Firefox users may still see issues using Box Tools functions from within Box for Salesforce. The fix for the issue will need to come from Google and Mozilla as the browsers improperly implemented a security feature. We will update our Known Issues article for Box Tools when we can confirm the Chrome/Firefox release that will fix the issue:


@TLV: Box Tools can, as of Monday, April 23, open files shared via Single File Collaboration. Please open a support case ( if you see any issues.


@karthikkrv: Apologies for the delay here! If you ever have any issues using Box, please do not hesitate to open a support case ( and we'll be happy to help.