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First-time Contributor

Shared Links Breaking

Our department uses Direct Links to our files in Box.  We are having trouble with anytime there is a change made in the file, it breaks the link.  Also, we copy over the same file often.  This also breaks the link.  What are the restrictions to having Direct Links continue working?

Box Employee

Re: Shared Links Breaking

Hello @KT98


It is NOT expected behavior for edits or copying over of files to break Direct Links, if you are still experiencing this disturbance please create a support ticket with our team so we may take a closer look.