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First-time Contributor

My box is not working any more

in my box i have a lot of link but all them are not working any more why that happend when i upload a new file that file dosent work to i go to the link i have this problem how to fix it please help me an i am from turkey

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Box Employee

Re: My box is not working any more

Hi @androarea

 

Just to confirm, you are able to access your online account but you are not able to create shared links ?

 

Or your previous shared links are not currently working ?

 

If you are not able to create shared links, the functionality might have been disabled on your account by your admin; if you are not able to access existing shared links, they might have expired, or the file owner might have de-activated them. 

 

To get to the bottom of this, I would recommend submitting a case to the User Services team

 

Best regards,