Box measures bandwidth usage based on downloads from open access shared links. All downloads from any public shared link count towards the bandwidth limit. Depending on the size of the files being shared and the frequency of downloads, you can reach this limit quite quickly based on the file format (GIF, FLV, MP3, and so forth).
Do all Box accounts have a bandwidth limit?
The following limitations apply to free and paid accounts
- 10GB monthly for free "Individual" and paid "Personal Pro" accounts
- 2 TB per user/per month for business accounts (Starter, Business, Enterprise)
The following downloads do not count towards an account's bandwidth limit:
- Downloads from within an account by the content owner
- Downloads by collaborators while logged in to their account
When is this bandwidth limit reset?
The Box bandwidth limit is reset on the first day of each month.
What happens when I reach the bandwidth limit?
Shared link recipients will not be able to download the file. The download will appear to initiate, but will not complete.
There is no impact on account owners and they can continue to work with their files on Box.