getting 'Insufficient storage' error for unlimited quota account

New Member

getting 'Insufficient storage' error for unlimited quota account

We have a box account WebDAV with unlimited quota. But when using WebDAV client to upload file keeps giving error that public cloud quota has been reached (http error code 507).

 

1 REPLY
Box Employee

Re: getting 'Insufficient storage' error for unlimited quota account

Hi @cloudsync,

 

Thanks for your post in the Community! Sorry to hear about your experience.

 

Occasionally, you may find data inaccuracies on your account, which we refer to as a "data inconsistencies".

Check out this article for more information:

The next step will require you to contact Box Support to help you directly and reset your storage count.