[SOLVED] No more access to the box services since this morning

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[SOLVED] No more access to the box services since this morning

Hello,

Since this morning, our company no longer has access to its box account (no more of the employees can use the box services). It is also impossible for us to log into the administration console, each time we try, we come across a page "Finish your payment update".

Unable to contact technical support (we are in France), we come across an answering machine.

Does anyone have a similar problem? Does anyone know what the problem is?

Our box access is vital for our business, everything worked perfectly until this morning.

thank you,

 

P.S.: I use a new free access to post this question

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Re: [SOLVED] No more access to the box services since this morning

Support finally responded tonight, and the problem was resolved.