On my MacBook Pro, I'm unable to open or download any files on the Box desktop app. For files that are already locally downloaded on my computer, I can still open; but for any files not already locally downloaded (which comprises the vast majority of files on my Box), the computer tries to download/open the file for a excessive period of time before finally failing to do so.
Additionally, I'm unable to move locally-stored files from one folder to another on the Box desktop app.
This is a serious detriment.
Tech. specifications:
- MacBook Pro (16-inch, 2019)
- macOS Monterey - Version 12.4 (21F79)
- Box Drive: Version 2.26.348
FYI: this worked for me https://support.box.com/hc/en-us/community/posts/7902542741651/comments/8238708372499