I am at Box.com and can not figure out how to cancel the account. I have meant for it to be a trial to view a document sent by Med Board of CA. We concluded the exchange of info as of 1/29/2024. Please help me cancel the account. Thank you.
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Hi Marifi,
Welcome to Box Community and happy to assist!
Only the account administrator can cancel a Business or Enterprise account.
- Go to Admin Console > Account & Billing.
- In the Status field in the Account Information section, click Cancel Account.
- Complete the survey and click Cancel My Account.
- Click Permanently Cancel My Account to confirm and complete the process.
The account will cancel at the end of the service term.
Note
If you are having trouble canceling your account, please email cancel@box.com.
Thanks for posting!
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