Some members are unable to log in to the BOX because they changed their mobile phone settings for 2FA.
I would like to cancel the 2FA for that member. Please tell me how to do so.
Thanks!
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Hi there,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.